Billy Norman
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Here's what our customers have to say:

Hi Sandy,
Thank you so much. I have been told the hotel received a package for me so this must be it!!
Thank you for your excellent service.

Barbara Chalk
Red Dingo Australia Pty Ltd
Unit 4, 11 Sydenham Road
Brookvale NSW 2100


Sandy,
I will be ordering more [pegboard supplies]. This is just a drop in the bucket in getting my home workshop organized.

Thank you for wonderful service.

H&H

Sandy,
The prop arrived this morning. It looks amazing. Thank you for your great service - I'll be back with more requests.

Harry Miethner


Billy, here is my 8 year old son on the el tigre 5000 it took awhile to snow in the East but we got 18 inches Thanks for your help.

Mark Herbst

 

 

 


Billy just like to inform you,
Yesterday I received a new cover (no costs only the tax) from Attwood they performed an extremely high service level.
I also tested the prop what a difference!! Changed speed from 45 to 55!!
It's wintertime this moment so the boat is stored but I'll let know I need something the next season.

Peter Schotten, Netherlands


Hey Billy,
Received my Reima Gore-Tex pants today in the mail. They fit perfect....Thanks for finding them for me. I've been on the hunt for them for a while.
Recommended your service to all my buddies.

Regards,
Matt McNeill, Sarnia, ON Canada


Dear Billy
I want to thank you for your prompt service. I received the Prop Friday afternoon and was able to use it over "Memorial Day weekend." You definitely have a satisfied customer in S.C., and I will refer you to any of my friends that need a prop in the future.

thanks for the great service,
Chisolm Beckham, Fountain Inn, SC


Hello Billy and Sandy,
Just a note to let you know that my new Firstgear jacket was delivered today. I am very pleased with it as it far exceeds my expectations........especially at your great bargain price. Thank you so much for the no charge shipping and friendly, superior service. I look forward to doing business with you again. I will certainly recommend you to my friends.
Best regards..............

Jerry Personett, Norman, Oklahoma


Hi Billy, Sandy,
I got my new pants today. They look and fit great. Thanks for a great deal and smooth transaction. I hope Troy Rider finally bought some clothing from you. I recommended you highly and he said he would probably buy some coats for his kids and one for himself.

Mike L., Red Deer, Alberta, Canada


Billy,
I called late last week and ordered a Firstgear Baron jacket. Your price was the best on the web and probably on earth. It arrived yesterday. In perfect condition. Fits great. Thank you for the astonishing value and speed.

Bob G., Weston, CT


Billy! I received the boots in the mail yesterday (9-19-03). Boots are in great shape and I'm looking forward to putting them to good use this hunting season. Will forward your address to a couple of friends of mine who are interested in the same boot. Look to do business with you again in the future. Thanks again, Eric English.

Eric S. English


Billy,
The prop arrived today--everything's great. I really appreciate your taking the go-forward initiative to send the latest model to what I ordered. The service and delivery were outstanding. 5 stars (*****)!

Best Regards,
Jeff Rogers, Orange, CA


Billy,
I just wanted to give you some feed back on the Rapture Stainless, part#033094, 10 1/2 x 12 pitch, 3 blade, that you recommend. I fished in area this Tuesday that allowed me to run at full speed. The new prop worked well allowing me to come out of the hole much better. I was able to stay within RPM limits at full speed as well. I couldn't see much of a difference in the top end speed with the smaller prop which was an added plus.

Thanks again for your technical evaluation and accurate recommendation. I look foward to doing business again with you in the future.

William C., Lutz, FL


Hi Billy and Sandy,
I just wanted to let you know that my jacket arrived and fits just fine. I want to thank you for a good deal and good customer service. I'll spread the word and maybe I can send some business your way. Again, thanks a lot.

John V., Montpelier, VT


Mr and Mrs. Norman,
I received the Chief III Jacket this morning and it fits me to a perfect T. I appreciate doing business with you and will refer my friends to you if the opportunity presents itself. Many many thanks and God Bless you.

Johnny Z., Venice, CA


Hi Billy
Just thought I'd drop you a short line to say that my new jacket, trousers and gloves arrived today and they are great (size seems OK also). The packing was good and the service great.

Thanks very much,
Dean S., Bristol, UK


Hi Billy,
First I have to say that your shipping was extraordinary. I called and placed my order for a Suzuki Leather Performance Jacket on the 16th of December and had it on the 24th of December. I have ordered approximately 5 other products from five different vendors and they have all missed their promised delivery date by a good 4-5 days.

All the good things to say about shipping does not say anything about the jacket and its quality. I was pleasantly surprised by the package's weight when I received it from UPS. Buying a jacket supposedly made of 1.3-1.4mm thick leather should not be light by any means. I opened the package and took the time to inspect the seams, workman ship, and size of the jacket. I can only say that this is one of the BEST fitting and quality leather jackets out there.

Thanks Billy for great service, product and making me one happy customer.

Niklas H, FL


Sandy,
Just wanted to let you know that I got the jacket and am totally satisfied. Thanks for the support, communication and great value!

Tim


Chipper:
WOW! [The Honda Sport Touring Suit] arrived today. It's wonderful, I'm really impressed with the excellent quality. Never had one on before. Just what I needed. Fit is perfect.

Thanks very much, it arrived faster than I expected.

John Brassfield


Hello...

I just wanted to let you know that I received my order, #69274902 this morning. Everything is great.

Thank you so much for your professionalism handling my order. I am very satisfied.

Do you send out a brochure, or other magazine for ordering products? I would be interested in being on your mailing list.

Thank you very much,
Marilyn C., Grand Ridge, FL


Just a note to say Thank You very much for the great service. I ordered a Mikuni pump and both Chipper and Sandy were very helpful. Thanks so much for the overnight service.

Chris Edwards


Hi, just wanted you to know I got seven quotes on this Michigan Prop. One was my local dealer. The next cheapest was the same price as yours, but they going to charge for shippping. Thanks for the service!

Marvin P., Knoxville, TN


Just a quick note to let you know the prop I ordered through you arrived safely today. I've got to tell you. Michigan Wheel is located just down the street, maybe 2.5 miles North of where I work. I stopped in to see them before ordering through you and was turned away. They did give me a list of local retailers that I called only to find out the best price I could get was well over your price. The Michigan Wheel prop I got through you, was discounted at least 10% below their best price. You shipped the prop free out to me in less than three business days. I never expected that kind of turn around. The prop fit perfectly. We'll even be able to use the boat this up coming Holiday. I've already been telling anyone I know who has a boat about your service, and believe me there are a lot of boats here in the Great Lakes State. One more question. Do you provide reconditioning service for damaged or worn propellers? I have a couple that need attention.

Thanks for everything.
Ken


I was very happy with the clutch that I received from you and it was set exactly the way I would have done it myself. I will definitely use your business for anything I need to purchase in the future. You were very courteous with your help in getting the exact help I needed with my snowmobile. Again I thank you for making my first purchase on the internet a positive purchase.

Sincerely,
Josh Swenson


I was looking at various websites on Hell's Gate as we are looking at purchasing a piece of property in Hell's Gate in Alaska. Actually, according to your account on your website, the cabin you stayed in when your Snowmobile broke down was the guy's cabin from whom we are purchasing the property. I was wondering why Hell's Gate is "aptly named" as you put it. Just curious. I enjoyed your tale of your adventure.

Jeff Bodley


1207 Silverbrook Lane
Spearfish, SD 57783
Phone: 1-605-641-8468
Fax: 605-717-8509
sandy@billynorman.com